Terms of Service

1. Acceptance of Terms

By accessing or using BestInCali ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms, you may not use the Service.

2. Description of Service

BestInCali is a travel guide platform for Cali, Colombia, featuring:

• AI-powered travel recommendations and chat assistant
• Curated lists of places, activities, and experiences
• User-generated reviews and ratings
• Personalized itinerary planning
• Local safety information and guides

3. Affiliate Disclosure

4. User Accounts

4.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Be responsible for all activity under your account

4.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. User Content

5.1 Your Content

When you submit reviews, photos, or other content ("User Content"), you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute that content on our platform.

5.2 Content Guidelines

You agree NOT to post content that:

• Is false, misleading, or fraudulent
• Violates intellectual property rights
• Contains hate speech, discrimination, or harassment
• Is sexually explicit or inappropriate
• Promotes illegal activities

6. AI Chat Assistant

Our AI chat assistant provides recommendations based on available data. Please note:

• AI responses are automated and may contain errors
• Recommendations are general guidance, not professional advice
• Always verify important information independently
• We are not liable for decisions made based on AI recommendations

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free service
• Security of data transmission
• Results from using the service

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BestInCali SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Third-party actions or content
• Damages exceeding $100 USD

9. Third-Party Services

Our platform may link to third-party websites, services, or products. We are not responsible for:

• Content or practices of third-party sites
• Quality of third-party services
• Transactions between you and third parties
• Disputes arising from third-party interactions

Your use of third-party services is subject to their own terms and policies.

10. Intellectual Property

All content on BestInCali, including text, graphics, logos, and software, is owned by us or our licensors and protected by copyright and trademark laws.

You may not copy, modify, distribute, or create derivative works without written permission.

11. Prohibited Uses

You agree NOT to:

• Violate any laws or regulations
• Impersonate others or misrepresent affiliations
• Scrape, harvest, or collect user data
• Interfere with or disrupt the service
• Attempt unauthorized access to systems
• Use automated tools without permission

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or website notice. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of Colombia. Any disputes shall be resolved in the courts of Cali, Valle del Cauca, Colombia.

15. Contact Information

For questions about these Terms:

• Email: info@bestincali.com
• Contact Form: Contact Us